Feeding South Florida - Volunteer Coordinator
Job Postings
Friday, November 06, 2015 01:46 PM

POSITION TITLE: VOLUNTEER COORDINATOR
  DEPARTMENT: COMMUNITY RELATIONS
  REPORTS TO: DIRECTOR OF DEVELOPMENT
  CLASSIFICATION: EXEMPT, FULL-TIME

 

SUMMARY OF RESPONSIBILITIES:


  The primary objective of the   Volunteer Coordinator (VC) is to coordinate the overall Feeding South Florida   (FSF) volunteer program including the recruitment and training of volunteers   for all FSF locations, special events, food drives, and other activities.    This position will supervise volunteers and work closely with the Sort   Coordinator and other team members to ensure a positive, meaningful, and fun   experience for FSF’s volunteers. The VC is one of the most visible   representatives of FSF and therefore must ensure excellent customer service.   The ideal candidate is energetic, hard-working, organized, is a master   multi-tasker, and thrives in a fast-paced environment.

 

JOB FUNCTIONS:


  1. Provide excellent customer   service, facilitate a positive and meaningful experience for volunteers,   motivating and assisting each volunteer as needed.
  2. Recruit, train, and retain volunteers and prepare job descriptions for all   volunteer tasks including sort, events, office work, food rescue, etc.
  3. Maintain an up-to-date schedule of all FSF volunteer opportunities,   including opportunities in each facility, both in the warehouse and in the   general office.
  4. Maintain an up-to-date schedule of all volunteer recruitment efforts and   opportunities, such as recruitment fairs, requests from groups for speakers,   web sites, public service announcements, etc.
  5. Provide FSF representation for all such opportunities, seeking assistance   from other staff or volunteers when necessary and advertising internally to   those departments who require special volunteer talent.
  6. Support the creation of volunteer recruitment materials and   disseminate information about volunteer opportunities through all   appropriate channels.
  7. Maintain an up-to-date database of all prospective and actual volunteers,   as well as records of all volunteer activities performed and provide current   reports about such activities on a regular basis.
  8. Respond to requests, in a timely manner, for volunteer information that   come through the FSF web site and help identify resources that may be useful   for volunteer recruitment.
  9. Coordinate intake of volunteers including the completion of registration   forms, training and orientation, and train other staff to conduct these   activities in each branch.
  10. Design and implement appropriate ways to thank, recognize and honor   volunteers for their efforts.
  11. Work directly with the Volunteer Sort Coordinator to ensure appropriate   staff members are introduced to the volunteer group, pictures are taken, and   all opportunities for involvement with FSF are conveyed to the volunteers.
  12. Promote the mission of FSF and engage volunteers to ensure the ongoing   support of volunteers.
  13. Assist with the planning and execution of any sort, distribution and/or   warehouse events.
  14. Assist the Director of Development and Vice President of Community   Relations as needed.

 

QUALIFICATIONS:

      
  • Bachelor’s        Degree
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  • Positive        attitude, energetic, good sense of humor – a “people person”
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  • Minimum        two years of volunteer coordination experience, with customer service/relationship        management experience
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  • Strong        communication skills, with the ability to speak publicly and write well
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  • Strong        computer Skills:  Word, Excel, Publisher, PowerPoint and other        database proficiency.
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  • Flexibility        and the ability to work as a member of a team on several projects        simultaneously.
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  • Sensitivity        to diverse populations with the ability to serve people in a        compassionate, patient, friendly, and courteous manner, showing sincere        interest in people’s concerns (Bi-lingual preferred)
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  • Ability        to manage time efficiently, while under pressure in a fast-paced        environment with multiple responsibilities.
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  • Ability        to work productively without constant supervision.
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  • Experience        and comfort with training and teaching others.
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  • Attention        to detail, accuracy, and deadlines.
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  • Ability        to exercise good judgment and discretion, including a demonstrated        impartiality to certain organizations, agencies, groups, or individuals.
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  • Possession        of a current and valid Florida’s driver’s license, liability insurance        and a clean driving record.

PHYSICAL DEMANDS & WORKING   CONDITIONS:

      
  • Based        on OSHA Standards Lifting requirements are 50lbs and when lifting loads        heavier than 50lbs, use two or more people to lift the load.
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  • This        position works in a warehouse and office setting. There may be extended        periods of sitting, standing and/or bending; listening, talking and/or        visual concentration; writing and/or computer use.
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  • After        business hours work is required occasionally throughout the year.
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  • Frequent        travel between quad-county areas using personal vehicle is required.
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  • Occasional        same day, out of town travel for meeting, conferences and special events        using personal vehicle and/or public transportation is required.
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  • Occasional        overnight, out of town travel for meetings and conferences using public        transportation is required.
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  • Involves        activities in both office and warehouse environments with exposure to        the climate and South Florida weather.
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  • The        noise level in the work environment is usually moderate to loud.

 

If you know of anyone that may be   interested in this  position, please have them email their resume and   salary requirements to careers@feedingsouthflorida.org. If internal staff is interested   in applying for this position, please forward your resume to the HR   Department with your current position and responsibilities at Feeding South   Florida listed on the resume.